• Beyond the Words -Tapping into the Wisdom of Body Language
How are you coming across to your clients, peers and team? What might you be communicating unknowingly to others through your body positions, gestures, facial expressions and voice? Learn to read body language messages and gain an added advantage for developing engaged and productive relationships at work. The result - more productive meetings, supervision and teamwork.

• Increasing Productivity with Emotional Intelligence
Reviews the 7 Emotional Intelligent Competencies and why it is important to demonstrate emotionally intelligent behaviors in the workplace. Relates each competency to success in your role as a leader.

• Eliminate Miscommunication through Active Listening
Listening sounds easy; just open your ears and hear, right? Maybe it’s not quite so simple. True active listening involves much more. You will learn how to plug in, listen and hear the whole of what is being communicated. This highly interactive workshop will sharpen your listening skills and enhance your work relationships and team collaboration.

• Stop Avoiding the Hard Conversations
Provides a practical model for transforming a difficult conversation into a learning conversation. This workshop combines directed experiential exercises and scenarios with role play. Leave with a plan to front-burner an important issue.

• Eliminate Team Toxins to Increase Team Effectiveness
Defines team behavior that can be toxic to effective team functioning. Participants will be able to recognize team toxins when they occur and have antidotes ready to use.

• Leverage Your Strengths, Maximize Your Team
How are you measuring the capabilities of your staff? Do you focus on strengths or weaknesses? Your staff’s natural talents are critically important to strength building yet we so often focus on deficits and flaws. For managers, supervisors and team leaders who want to capitalize on their own strengths and talents and those of their workers.


Plus:
• Leadership Styles and How They Impact Results
• Making it Happen – Creating a Response-able Culture
• Leading from any Chair
• Leading from Outside the Box
• The Power of Intention
• The Power of Acknowledgement
• All About You: A Replenishment Workshop

Contact me for a complimentary Coaching Consult

Bette Hoffman, MS, Certified Professional Co-Active Coach
Tel: 781-444-9638